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Roguegal
01-31-2008, 01:28 PM
1. Create a business development strategy
a. Marketing strategy
b. Fiscal strategy (charge out rates, fees, etc)
c. Proposal process
d. Contract process
2. Create a client management strategy
a. Understanding the client's requirements
b. Development of personal relationships
i. social activities
c. Client communication
i. phone calls
ii. emails
iii. memos
iv. interim project reports
3. Develop a project management strategy
a. Develop a project organizational file structure
i. Client data
ii. Data
iii. Documentation
iv. Figures
v. Macros
vi. Presentations
vii. Procedures
viii. Reports
4. Develop a process analysis and data analysis strategy
a. Research versus production analysis environment
b. The problem formulation protocol
c. Appropriate statistical theory and methods
d.
5. Selection of database, statistical analysis and reporting software
6. Prepare for project reporting activities
a. Interim project reports
b. Final written report
c. PowerPoint presentation
d. Saving statistical and graphical analyses - Minitab report writer
7. Create a customer satisfaction analysis process
a. Customer satisfaction surveys
b. Direct client follow-up

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